Thank you for choosing us as your eye care provider. We are committed to providing excellent service and care. For your convenience, we have answered a variety of commonly asked questions regarding our financial policy.
If you need further information about any of these policies, please ask to speak with one of our staff from our Patient Accounts department.
How May I Pay?
We accept payment by cash, personal check, VISA, Mastercard, Discover and Care Credit. A $25.00 fee will be charged for all returned checks.
What Is My Financial Responsibility?
Insurance is an agreement between you and your insurance company. We do not become involved in disputes between you and your insurance company regarding deductibles, co-payments, non-covered or denied services.
Your financial responsibility is for all services and materials received from this office.
• All deductibles, co-payments or non-covered services must be paid in full at the time of service.
• All materials must be paid in full at the time they are received. A 50% deposit is required when ordering and balance paid at pick up.
What if My Child Needs to Be Treated?
A parent or legal guardian must accompany patients who are minors (under age 18) on the patient’s first visit. The accompanying adult is responsible for payment of the account.
May I receive a “discount” on any of my charges?
We receive many requests to discount our fees from patients who are uninsured or under-insured. In order to address those needs we have developed a “Prompt Pay Policy” that may be applied when charges are paid in full at the time of service. This does not apply to co-payments or co-insurance which are a requirement from your insurance company.